Our approach

We respect your right to make the right decision for you when it comes time to pick who you want to come into your home and support you or your loved one.

Learn how our approach to integrated aged care can work for you by hearing from our staff and home care clients on the video below.

Quick tip: You can resize the video to play on your full screen if you click the diamond icon in between the 'HD' and 'Vimeo' labels on the bottom right of the video player. 

Take your time

We will ensure that you have the information, tools and guidance you need to know whether we are the right partner for you. Ask as many questions as you want and take as much time as you want to decide.

The best care in the region

Across all programs we are committed to offering the best care possible for the best value we can to ensure that you get a great experience and feel good about choosing us.

You can be assured that you or your loved one will receive the highest quality care, giving you and your family peace of mind. We always invite feedback so that we can continue to give you services that you love from people that you look forward to seeing each week.

We take care of you at every step

We can offer our clients the ability to remain supported living at home as long as they wish to, and use Clarence Estate as a back-up for those times that they need more medical attention but are not yet ready to go into permanent full-time care.

Many of our clients move fluidly in and out of Clarence Estate on residential respite stays and remain to live independently at home as long as they can. We support people to ensure that their goals can be met in terms of how and where they want to live.

We offer level one home care packages through to permanent residential care programs for people with the highest needs. Wherever you are, we have a program that is right for you.

Flexible

We work with our clients in different ways.

You might wish for us to arrange regular social outings with a friendly staff member, or even assistance you with shopping, preparing meals, and house cleaning.

You can give us a call at any time to arrange any support you need for as long as you need it - we are flexible and put your needs first.

Friendly people

Our clients ask for a mix of services from our wonderful and friendly team of qualified carers, nurses, allied health professionals, gardeners, care coordinators, and domestic assistants that are all delighted to be a part of you living the best life possible.

Contact us to find out how we can get services started for you or your loved one